Delivery

DELIVERY

Carriage charges as follows: Up to 1 kilo £3.50, 1kg+ to 6kg £4.95, 6kg+ to 12kg £6.95, 12kg+ to 20kg £9.95, 20kg+ FREE of carriage charge.

All orders over £150 are Free of delivery charge.

We also deliver all over Europe. Delivery charge is £12 per box, maximum weight we can pack in one box is 28kg. So, an order weighing 28kg+ and up to 56kg will be two boxes, delivery charge £24.

 

More Delivery information

Small parcels delivery

For small parcels we use the Royal Mail, next day, signed for service. With this service your order will be delivered by the Postman. If you are out when the postman attempts delivery, he will leave an advice note with local depot details and the parcel will return to the local depot. You can then contact the depot and either collect the parcel or re-arrange delivery.

Large parcels delivery

For all larger parcels we use DPD who provide a fast and reliable service. We use the next day delivery service. This is a fantastic and reliable service but we are unable to confirm an exact time of delivery which can be made at any time between 7am and 6pm. You can also select the Before 12.00 option when placing your order which will ensure delivery before midday.

Do I need to be in to receive the delivery?
Yes. All our deliveries are sent out on a ‘signed for’ service, either with Royal Mail or with Interlink. If you are out when the delivery comes, they will leave a card with information on the local depot where you will be able to collect yourself, or you can arrange re-delivery. If you are normally out during the week, a work address may be preferable. Please remember that we cannot accept responsibility for any goods left without a signature.

Delivery Address:

Delivery can be to any address. Remember that somebody must be in to accept and sign for the parcel and a work address is always preferable. If you pay by credit card, the address at which your payment card is registered must also be present on your order.

How long will it take for my order to be delivered?
We pride ourselves on our delivery speed and will normally send within 48h. For small items we use the Royal Mail next day signed for service. However, this depends on the Royal Mail and delivery can on occasions take up to five working days. Larger orders for these items are sent out with DPD on a next day service. All orders for these items will be delivered within 3/4 working days under normal delivery circumstances.  Please note weekends and Bank Holidays are not classed as working days.  There is a Before 12.00 option that you can choose when completing your order.

Boilies are freshly rolled to order, so we need a bit more time to prepare bait orders. Most orders will be rolled, prepared and despatched within 72h of receiving the order. Ideally, place your order a week or more before you need your bait and we will then be able to deliver exactly on the day you want. Please specify the delivery date when you place your order.

All boilie and bait orders are despatched with DPD using the next day delivery service. Note that bait orders are dispatched Monday (except Bank Holidays) to Thursday for a next day delivery. We don’t send out Freezer baits on a Friday as they would spoil while in the courier network over the weekend.

Ordering in time for the weekend

To ensure you receive your bait in time for the weekend, ideally order on the Monday or Tuesday. Or better still, order the previous week and specify the delivery date. That way you will receive your bait on exactly the day you want. If you’ve left it until the last minute, we will still do our best to get your bait to you in time for the weekend as long as we receive your order by 5pm on the Tuesday. We will then be able to send out on Thursday for delivery on the Friday. In most instances we will be able to do this and we will always do our best to help out. However, in really busy periods it might not be possible so it is always best to order early

Orders for Freezer baits placed on Wednesday, Thursday or Friday will be sent out the beginning of the following week.

Currency & Tax Charges
All the prices quoted within this site include 20% VAT.

Reaching Us
If you need to reach us, please email us on info@bigcarp.com, or liz@bigcarp.com, alternatively, you can call on 01189 341685 (International +44 1189 341685).

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